Shipping Policy
Effective Date: September 3, 2025
At Luxorials, we aim to provide you with a smooth and reliable shopping experience. This Shipping Policy outlines how we process, handle, and deliver your orders.
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping: 2–4 business days
- International Shipping: Delivery times vary by destination (typically 7–14 business days).
Note: Delivery times are estimates and may vary due to factors outside our control (e.g., customs, carrier delays).
Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free standard shipping may be offered during promotions or above a certain order value.
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information.
- You can track your shipment using the provided link.
Customs, Duties & Taxes (International Orders)
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
- Luxorials is not responsible for delays caused by customs clearance.
Wrong Address Disclaimer
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to an incorrectly entered address.
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us immediately at luxorials2@gmail.com.
- We will work with the carrier to resolve the issue and, if eligible, issue a replacement or refund.
Contact Us
For questions about shipping, please reach out to us:
📧 luxorials2@gmail.com